Hiring great people with excellent skills is a first step toward building a cohesive, high-performing staff. Retaining those outstanding people is just as important—indeed, may be even more important in today’s competitive job market.
When I was in seminary, my father, a long-time pastor, started to impart his wisdom: “If you have a great janitor or secretary, do whatever is necessary to keep them on the staff. Give them a higher salary, more days off, better working conditions—whatever it takes!” Once out of seminary, I learned the wisdom of his advice.
