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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

The Lost Art of Listening and the Role of Congregations

rabbit with one ear up
Sandy Millar on Unsplash

This presidential election year reminds us, once again, how deeply polarized we are as a nation. The faithful on both extremes of the political spectrum live in separate echo chambers, fueled by social media and the news channels they choose to watch. I am also susceptible to this phenomenon!

A key factor that sustains and deepens polarization is a lack of listening. Listening to build connections is challenging when some folks are closed off and opposed to taking in new information. I know that some of you are thinking that this is an obvious statement. We all know that when folks listen well, it improves relationships and can heal interpersonal breakdowns, but what sounds simple is really quite difficult.

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Clergy Transitions

cocoon and butterfly
Photo by Suzanne D. Williams on Unsplash

’Tis the season for clergy transitions in many of our congregations. I am one of those clergy who happens to be transitioning. After a decade as a denominational executive, I am heading back, full-time to consulting, coaching, trainings, and psychotherapy. I am ready and excited!

While I was ready and excited, I forgot that major transitions are hard. Once I made and communicated my decision, the machinery of major life transitions rolled into motion, and I found myself on an intense roller-coaster ride with some unexpected dips as well as highs.

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Keeping the Main Thing the Main Thing

Mark König on Unsplash

Many pastors and leaders know that one of the biggest sources of conflict and decline in long-established congregations is the lack of a clear sense of purpose and direction. Not being clear is quite costly for congregations. Without direction and purpose, most congregations deteriorate into social clubs where participants compete to get their individual wants and preferences met.

The good news is that many congregations have successfully taken on this challenge. It takes time and sustained attention to this work, but the rewards are enormous. My colleague David Brubaker has made some concrete suggestions in his article “Who are We and Why are We Here?” Congregations that shift their culture and grow in vitality focus on fulfilling their core purpose. Successful congregations keep the main thing the main thing.

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Is Your Congregation Making an Impact?

This fall many congregations are trying to assess their level of health and vitality. Leaders wonder why some people have returned and re-engaged, and others have not. Some congregations did well in the pandemic, while others seemed to lose all of the air out of their balloons. One large-church pastor said, “I feel like I am leading a very different congregation than the one I was serving back in 2019.” While Covid still spreads, folks have moved on with their lives. Church is back in business, but it is still a perplexing time.

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A Season of Letting Go

In several parts of my life, I feel a sense of letting go—as I transition into a new professional role, let go of some things in my personal life and identity, and shake off this reluctant Minnesota winter that won’t quite let me go. As a clergyperson in the United Methodist Church, I sense that we have now entered a season of letting go, as our time of denominational separation has arrived.

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Front Line Workers in Congregations

Photo by True Agency on Unsplash

During the COVID-19 shutdown, we all learned a new term: the frontline worker. Since the spring of 2020, frontline workers have put their health and lives on the line working in industries critical to keeping our economy running. Healthcare workers, firefighters, and grocery store employees, among others, have to work outside their homes, at continual risk of exposure. While I had the luxury of staying safely at home in front of my computer, my spouse, who is a manager in the transportation industry, went in to work every day. Thankfully so far, none of his co-workers have contracted Covid on the job.

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From Languishing to Flourishing

As more folks get vaccinated and COVID restrictions end, we all long for a return to normalcy. Still, leading congregations is hard work and may get harder as we pivot once again in response to changing circumstances. Some people and some congregations struggle even as good news comes. Part of our ministry will be to help each other move from languishing to flourishing.

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