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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Shifting Staff Designs

Hands drawing on whiteboard
Photo by Kaleidico on Unsplash

In the 20th century, many churches followed a standard staffing model. As a congregation grew in membership and mission, it added a director of Christian education, associate pastors, and a business manager, usually in that order. Today, congregations are questioning the need for all of those positions, at least as they were performed in the past.

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We Need to Talk about Staff Size Differently

How many people should your church hire? At least since the 1980s, when Lyle Schaller proposed average worship attendance as a useful indicator of program staff size, churches (and church consultants) have used ratios to decide how many staff to hire. This mathematical approach has merit, but as a nonprofit executive I never used it—instead I made staffing decisions based on the specific work that needed to be done and what I hoped each staff member would contribute.

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A Season of Letting Go

In several parts of my life, I feel a sense of letting go—as I transition into a new professional role, let go of some things in my personal life and identity, and shake off this reluctant Minnesota winter that won’t quite let me go. As a clergyperson in the United Methodist Church, I sense that we have now entered a season of letting go, as our time of denominational separation has arrived.

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Re-engaging the Volunteers

Library of Congress

The church is a volunteer organization. Even the most staff-driven congregations rely on volunteers to make ministry work. The pandemic has impacted volunteerism profoundly, in ways not yet clear. Volunteerism isn’t bouncing back as readily as other aspects of congregational life. We can take steps to engage our volunteers more effectively now, while we wait to learn more about what the future holds.

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Want Less Conflict? Look Out the Window!

Window seat
Chapter House Window
Convento de Cristo, Portugal

Eighteen years ago, I surveyed 100 congregations in the American southwest regarding their experience of change and conflict in the previous five years. Only one change was negatively associated with conflict—meaning that it made conflict less likely. Congregations that started a “new community outreach” in the previous five years were less likely to report a significant conflict than similar congregations that did not.

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Some Very Good News

In a time when congregations and clergy are dealing with a lot of challenging issues, there is most definitely good news to celebrate. Congregations are more open to change today than at any time in my career as a pastor and consultant. During the pandemic, we learned a great deal about ourselves personally and as congregations. One of the most important and long overdue learnings: we need to change.

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