The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Front Line Workers in Congregations

Photo by True Agency on Unsplash

During the COVID-19 shutdown, we all learned a new term: the frontline worker. Since the spring of 2020, frontline workers have put their health and lives on the line working in industries critical to keeping our economy running. Healthcare workers, firefighters, and grocery store employees, among others, have to work outside their homes, at continual risk of exposure. While I had the luxury of staying safely at home in front of my computer, my spouse, who is a manager in the transportation industry, went in to work every day. Thankfully so far, none of his co-workers have contracted Covid on the job.

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Getting Ready

Man tying shoes
Photo by Shelbey Fordyce on Unsplash

There are lots of ways to look at the past two years of congregational life. Many of the narratives I hear are filled with words like “surviving,” “adapting,” “stressful,” and “unrelenting change.” Today I’d like to talk about another way to view what we are going through: getting ready.

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Lemons or Lemurs: Telling a New Story of Your Church

photo by Sarai Rice

Most of us who do church work are familiar with the notion of the congregational lifecycle. It’s a bell-shaped curve: starting at the left with birth, congregations move through formation to reach peak stability. Then they start to move back down toward decline and ultimately death—unless we do something to change the curve.

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“Maybe I Don’t Want to Do This Hard Thing”

Talking with another clergyperson recently, we bemoaned the current spike in COVID-19 infections and the Delta variant. Congregations were moving in the direction of “opening up” again for indoor worship and activities. All systems were go, it seemed.

But then many congregations, in an abrupt retreat, slowed down or modified reopening plans. The ink on books about the “post-pandemic church” was hardly dry as we found ourselves thinking about a possible longer arc of this health crisis.

Suddenly my colleague blurted out, “Maybe I don’t want to do this hard thing.”

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Trauma-Informed Workplaces

Staff who negotiated the first waves of the pandemic with resilience may be hitting the wall now. The relentless stress of this season is incapacitating some of our best employees. If you are a supervisor, you may wonder how to recognize and respond to traumatized members of your team. Five key practices will help you provide a trauma-informed workspace.

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Staffing When You Can’t Afford to Staff

Leaders of small congregations often say, “We can’t afford to hire as many people as we need.” Leaders of large congregations say the same thing! If your vision is ambitious, you will always need more staff than you can afford, no matter what resources you have at your disposal. Fortunately, there is another way.

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