The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

From Decision Making to Discernment

The beginning of the pandemic was overwhelming, but our focus was clear—figure out how to worship, connect, and teach in an online environment. The boundaries marking what we could not do provided clarity. Now, in-person engagement is returning and we face another kind of overwhelm—too many options. How do we make choices when some boundaries have been removed, but not everything is possible? To meet the needs of this season, we must help our leaders shift out of decision-making mode and into a discerning mindset.

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From Languishing to Flourishing

As more folks get vaccinated and COVID restrictions end, we all long for a return to normalcy. Still, leading congregations is hard work and may get harder as we pivot once again in response to changing circumstances. Some people and some congregations struggle even as good news comes. Part of our ministry will be to help each other move from languishing to flourishing.

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A Thousand Tiny Changes

Giant clams
Giant clams – photo by NOAA

A congregation I love is in the throes of recasting itself.

It has known who it is for decades—a healthy, largely well-to-do mix of young and old members who have learned from each other and loved each other while worshipping in a traditional form and leaning in a progressive direction. But now this solid, celebrated congregation is not working as well as it used to. Attendance was down even before the pandemic, the number of giving units is down, there are fewer young families, and of course no one knows whether people will return post-COVID. Members are beginning to sense that something must change.

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After the Pandemic: A Hybrid World

Fifty-eight percent of professional workers say they are “more productive when working virtually, even if there are distractions such as a spouse and children at home.” This finding from a survey by the global consulting firm Korn Ferry is one of many indications that for some American workers, productivity has improved. How about your congregational staff? Has their productivity increased, decreased, or stayed the same since February 2020?

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Congregational Constants

Every congregation is unique. It is located in a specific place, has a particular history, and evidences a unique culture. Yet dynamics and patterns of behavior recur across denominations, polities, and locations. Following are a set of congregational constants that I’ve observed across religious traditions. Each reader can decide whether they are true of your congregation, and if so, how they might help you to become a more effective leader.

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Two Kinds of Planning

“Plans are worthless, but planning is everything.” This military paradox, memorably stated by President Dwight Eisenhower, is particularly salient for congregations in this moment. So much has changed, so much is changing. Planning can seem useless when we are so likely to be forced to lay our plans aside and improvise. Some say the world is changing so fast that “planning” is outmoded altogether.

I disagree.

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Getting on the Same Page Now

Buildings are reopening and in-person engagement is slowly coming back. As leaders look to the future, many wonder how to build consensus about the next chapter. Over the past several weeks, my phone has been ringing off the hook with clients looking for help with planning. It’s not surprising. Planning has traditionally been our go to approach for getting people motivated to move together from point A to point B.

But getting everyone to agree on a direction should not be your objective now.

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