The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

10 Questions to Ask Now

We have been reactive. How else can one be during a pandemic? The opinions of outside experts have guided our actions since this all began, and their positions change daily. When to close, how to take church online, protocols to follow before opening. Now, things are slowing down a bit and it is time to become more reflective—tapping into our own wisdom and exploring the potent learning opportunities at hand. The shift begins by asking better questions.

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Will There Ever Be a Non-Virtual Meeting Again?

Empty conference room
Photo by Builee Com on Unsplash

Once the COVID-19 crisis is behind us, I am convinced that more will remain the same than change in congregational life. People have gathered to worship, study, and support each other for centuries in the Christian, Muslim, Jewish, Hindu, and other religious traditions. Congregations have continued their core practices through pandemics, depressions, and wars. After each time of travail, more stayed the same than changed. History tells us to be careful when predicting cosmic change for congregations, even with something as huge as COVID.

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Caught Between Anxiety and Anger

Usually when I write these columns, I write as a non-anxious consultant able to offer objective advice in difficult situations. But today I write as a minister fully caught between the two dominant moods of the current debate on re-entry into corporate worship—anxiety and anger.

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Agenda Items for Your Board this Summer

Last March as we began to realize the seriousness of the COVID-19 pandemic, congregations entered a creative frenzy. We found ways to offer worship, pastoral care, group fellowship, and education online. Long-range plans went out the window as we rose to short-term challenges.

Governing boards—even those that generally spend time planning and discerning—have understandably become preoccupied with short-term matters. Board members are busy finding groceries, caring for children out of school, and helping out with this or that around the congregation. But “this or that” is not the work of governance. Eventually boards and clergy leaders must return to their core work and formulate a fact-based and compelling vision of the congregation’s future.

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When a Congregation Goes Virtual

Woman sitting in an empty church
Photo by Jon Tyson on Unsplash

Congregations around the world have made a dramatic pivot in recent weeks—from regular face-to-face gatherings to entirely online services and meetings via Facebook Live, Zoom, and other platforms. The transformation that decades of proliferating social media and streaming platforms failed to achieve was accomplished by the coronavirus pandemic in just a month.

But what has it been like on the receiving end?

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Finding Our New Normal

Streaks of light suggesting confusion.

Crisis moments call for strong, decisive action—people want to know that someone is in charge and things are being managed. But once the initial crisis calms, a period of disorientation sets in as we find our way to a new normal. The resolute leadership style that worked well during the initial crisis won’t work well in this ongoing unsettled space.

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Clergy Coaching when History Knocks on Our Door

Photo by vnwayne fan, Unsplash

At the conclusion of Naomi Klein’s book This Changes Everything, she asks a friend what she should ask a world leader she would be meeting. The friend said, “Ask him: History knocked on your door; did you answer?” Klein concludes, “That’s a good question for all of us.”

In this uncertain time, in whatever capacity we serve as religious leaders, we can hear history’s “knocks” in the feelings of uncertainty, despair, and overwhelm we experience in the institutions we serve.

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