The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
How is a pastor like a forklift operator? Not very much, apparently. According to the U.S. Bureau of Labor Statistics (BLS), the jobs of clergy and equipment operators are about as different as two jobs can be. If you’re a clergyperson and your board is full of forklift operators, this fact might help explain why you are feeling lonely!
Performance management conversations are inherently difficult. It is just hard to talk with another about failed expectations. When the supervisor and employee don’t share similar cultural backgrounds, these conversations can be treacherous.
Congregations start nonprofit organizations for many worthwhile purposes: to feed the hungry, care for victims of domestic violence, care for and educate children, build health care facilities in distant corners of the world, and so much more. Starting a nonprofit often is the most effective way to carry out parts of the congregation’s mission. However, the relationship between a congregation and the nonprofit it creates can become a tangled mess quite quickly if they lack a clear contractual agreement.
Innovation is a standard expectation for leaders who want congregations to attract and retain new members or reach out to the community in new ways. But many congregations, having never had to go beyond small programmatic tweaks, don’t know where to start. Based on recent experience with a major innovation at the faith-based nonprofit that I lead, I’d like to offer some suggestions.
This morning as I was driving to one of the churches in my district I listened to the radio to get caught up on the news. It was all about President Trump’s tweets regarding the NFL and the National Anthem, escalating tensions with North Korea, and the impact of the latest hurricane on Puerto Rico. I couldn’t help but think about how the intense divisiveness in our country right now impacts congregations. I wonder if we have become too tolerant of bad behavior.
Why is conflict so common in congregations? When we ask people what they are fighting about, the responses focus on the usual suspects—members’ behavior, money, worship, leadership style, and decision-making. But are these really the deepest causes of congregational conflict?
As an advocate for using teams to carry out the work of a congregation and for eliminating as many committees as possible, I often get phone calls like this: “John, we read your book and decided to move from a committee-driven to a team-driven organization. But it hasn’t gone smoothly!” If I or other advocates of teams created the impression that moving to teams is an easy transition, I apologize. The change to teams is not easy, but it’s necessary.