The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

When a Leader Spins Out of Control

When a congregation’s leader starts to exhibit strange and harmful behavior, the experience can be frightening and divisive. To reduce the harm such a spinout can do to the congregation long-term health, others must face up to the situation promptly and take firm steps.

How to Avoid Fighting About Stupid Things

Anxious people fight about stupid things. I learned this years ago, mostly from congregations. But I was reminded of it recently by a close encounter with party politics during the most recent election cycle, so I thought I would share a political example and prescribe a solution that almost always works to avoid fights in …

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“Talk Amongst Yourselves”

“I’m a little verklempt.” When hot topics come up in congregations, we know we ought to have a conversation. But instead, like Linda Richman, Mike Myers’s character on Saturday Night Live, we get all “verklempt” and change the subject. Throwing out a random topic, in effect we say, “Talk amongst yourselves.”

A Bigger Brand (Part 2): Rootedness

I want to suggest “rootedness” as a potential brand or image for congregations. In a highly mobile, rapidly changing society, who isn’t attracted to the idea of being rooted instead of rootless?

How to Repel Millennials

Most observers would agree that the campaign to keep Millennials out of our congregations has been nearly a complete success. Despite our best efforts, however, young adults occasionally are spotted in the pews. So we need to review the basics of our strategy. First, who are these Millennials? Second, what strategies have proven most effective …

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What Can We Expect, When We Pay So Little?

Healthy employment relationships require accountability. Accountability involves setting clear expectations, providing ongoing feedback, and inviting employees to step it up if performance falls short of expectations. This fundamental cycle of communication seems easy enough to grasp, in theory. In practice, many of us demonstrate a failure of nerve when it comes to holding church employees accountable. We grapple with whether we can expect much from our employees, especially when we pay them so little.