The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
Nancy is failing in her new role as the Director of Education. The hiring committee carefully chose Nancy from a pool of six candidates. Everyone on the team was delighted with Nancy as their candidate of choice. She was articulate, well-educated and had experience as the principal of a private school. On paper and in person she looked like a great fit for the job.
Most ministers, me included, probably discovered early in our careers that we don’t have the full set of skills essential to congregational leadership, skills that include not only preaching and pastoral care but also congregational governance, employee supervision and evaluation, fundraising, change management, long-range planning, marketing/brand development, and budgeting. When this is true, where do we go? What can we do to gain the skills we need?
Many people dread board meetings, and for good reason. Boards spend too much time passively receiving information and transacting routine business. But it doesn’t have to be this way. Some boards have interesting meetings. Clergy and lay board members feel their time and energy has been well used. How do they do it?
Congregations, like all organizations, are arenas for political activity. While we tend to think of politics as pertaining to governmental entities, the phrase “workplace politics” communicates the reality that political activities occur in multiple organizational settings. Power and authority are negotiated and contested in every organization, thus political activity is also endemic in every organization.
Everywhere I go, I hear complaints from congregational staff and lay leaders that their programs are not well attended. These leaders seek input about the kinds of programs members want. But then, too often, when programs are offered, attendance ranges between disappointing and none.
An entire philanthropic industry, complete with journals, associations, specialized vendors, academic research, and special reports, exists to support nonprofit fundraising. I know because in my day job as a nonprofit executive, I’m bombarded with articles, tools and reports designed to help me raise the $3.5 million that I need annually to feed 15,000 people a month. Ministers can learn a lot from this industry.
Glitchy video and scratchy sound still spoil a lot of online meetings, but the technology gets better all the time. Meeting “virtually” by audio and video can be convenient, but it raises some new issues and exacerbates some old ones, especially for governing boards. Boards that want to meet and vote online need to sharpen and update their policies and skills.