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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

What to Do When Nothing Works Anymore

If you’re doing everything you’ve always done as a congregation but it’s not working anymore, you may be alarmed, but you’re not alone. Once upon a time, we all shared a congregational business model that seemed effective and ordained: Over the last couple of decades, however, this model has changed. Now, growing congregations look very …

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What’s Your Brand?

by Dan Hotchkiss
Successful store managers know there’s one thing customers like even more than quality, convenience, or low prices: People like to get what they expect. And so smart store managers advertise a strong, distinctive “brand” and consistently deliver customer experiences that fit that brand. Churches and synagogues can learn from this.

Quick Wins

by John Wimberly

Yes, it is a gimmick. But it is a gimmick that works. When creating a strategic plan, I always encourage congregations to include one or two strategies that they will accomplish a highly visible change in a matter of one or two months. I call these quick wins.

Why We Aren’t Learning

by Susan Beaumont

“What are you seeing out there that is working?” the pastor asked when we met for lunch. The assumption behind the question was that someone, somewhere had discovered a way forward, one that we might all benefit from knowing.
This era of congregational life calls for innovation and learning. We praise reinvention, yet our congregations aren’t doing much risk taking. We stay in maintenance mode and wait for someone else to discover a magic bullet that we can replicate.
Why aren’t we practicing what we preach? Why aren’t congregations everywhere taking more risks, experimenting and learning new pathways forward?

Why Aren’t You a Pony?

by Sarai Rice
“Why aren’t you a pony?”

This was a question asked out of the blue one day by Lynne Truss of her then-boyfriend, in what must have been a moment of either great bewilderment or great clarity. (Truss is the best-selling author of Eats, Shoots & Leaves.)

I couldn’t help but identify with Truss’s confusion as I watched yet another distressingly awful Presbytery meeting this past week in which minister members begged to continue funding positions that may never have been effective and could no longer be afforded, on the ground that Christians are supposed to be “nice.” Is it just me, or must God, too (assuming that there is a God and that God has thoughts) occasionally look at the church and ask the bewildered divine equivalent of, “Why aren’t you a pony?”

How Boards Raise Money for Ministry

by Dan Hotchkiss
“Fundraising is the board’s main job.” I was stunned by this blunt advice from the executive director of a respected arts nonprofit. “I tell every new board member,” she continued, “give, get—or get out.” We expect each member to produce at least $5,000, either out of their own pockets or by asking others.”