The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
In the early days of the pandemic, accommodation was the name of the game when it came to helping staff negotiate huge work/life challenges. Inadequate technology at home, loss of childcare, children studying virtually from home, and spouses negotiating shared workspace. We leaned heavily into the grace side of our employment relationships. Now staff teams are experiencing some of the downsides of grace without accountability.
Americans recently celebrated Independence Day, an event associated, in my childhood mind, mainly with fireworks. In recent years, another July 4 ritual has gained popularity: public readings of the Declaration of Independence. I’ve come to appreciate the annual reminder that genuine authority derives from the consent of the governed, and not from the mere assertion of power by those who govern. We Americans have 241 years of conditioning in the importance of independence, but many of us are woefully lacking in our concept of accountability.
Healthy employment relationships require accountability. Accountability involves setting clear expectations, providing ongoing feedback, and inviting employees to step it up if performance falls short of expectations. This fundamental cycle of communication seems easy enough to grasp, in theory. In practice, many of us demonstrate a failure of nerve when it comes to holding church employees accountable. We grapple with whether we can expect much from our employees, especially when we pay them so little.
by Susan Beaumont
We have great leaders. They just don’t work together collaboratively. What we accomplish together is sometimes less impactful than the sum of our individual parts, because we spend precious time and energy protecting individual or departmental turf. This is silo mentality. read more …