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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Writing Leakproof Policies

guy stevens on Unsplash

Board members, tired of repetitive requests for approval or permission, often say, “We should write some policies.” This impulse is correct: Policies can spare the board much tedium and help ensure consistent handling of like situations. But in practice, efforts to write policies often frustrate and disappoint. It’s a lot of work and does not always stop the flow of management questions coming to the board.

Fortunately, a board can create “Leakproof” policies. The key is to reverse one of the assumptions most boards bring to making policy: that authority must be dispensed timidly, a little bit at a time. A wise board flips this script and delegates full management authority, then sets limits and adds guidance until it is ready to let others make decisions away from the board table.

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Two Questions That Will Help Your Board Stop Micromanaging

Microscope
Karen Arnold, CC0, via Wikimedia Commons

Most boards know they shouldn’t micromanage. Meddling boards irritate their staff and volunteers and stifle creativity. Boards lack the day-to-day involvement a good manager should have. Most board members know that, but still when people bring us questions, we give answers. We just can’t resist!

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The Board’s Job in Times of Rapid Change

Congregations currently face many choices: How and when will we begin to gather in person for worship and indoor activities? What kind of worship, education, and outreach makes sense, after all that young people and adults have been through? Which postponed projects should take priority in this time?

Governing boards know they should be giving leadership, but many don’t know how. Instead, they spend their time as they did before: listening to reports, delving into the details that interest them, rehashing conversations they and others have had before.

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Learning from the CDC’s Mistakes

There’s no reason to expect scientists to be especially good at telling people what to do about an epidemic. The Centers for Disease Control and Prevention (CDC) has done a great job of learning about viral transmission and evaluating treatments and vaccines. In front of the microphones, they’ve scored a B+ at best. Their main …

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How Boards Plan

Annual Cycle of Board-Staff Collaboration diagram
Annual Cycle of Board-Staff Collaboration

Around the world this fall, boards gather at their online tables to ask, “What kind of congregation can we be in this strange time? When and how can we return to ‘normal,’ and what will that even look like?” Some deny the possibility of planning in such times, but without deliberate planning, habit and momentum rule. Without structure, planning conversations run in circles or explode in conflict. At this time even more than most, boards need structured ways to talk about the future.

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How to Be Transparent About Money

Dollar bills in a fishbowl

“I wish we were more transparent about our finances.” For almost every problem congregations face, transparency is one proposed solution. Treasurers and business managers—who work hard to produce honest, accurate reports—often are surprised by the implication that they’re hiding something. Transparency is good, but flooding people with more data rarely solves the problem. True transparency requires a plan to give financial information to each of four distinct audiences.

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