Organizations are famous for resisting change. Despite the best efforts of their leaders, who often want change more than anybody else, organizations, including congregations, reproduce this week what they did last week, this month what they did last month, and this year what they did the year before. That’s the rule. However, once in a great while an organization decides to do something truly different—and then actually does so.
Which raises two important questions: Why do organizations—or more generally, systems—resist change so strongly? And why do they sometimes change anyway?