The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. — Dan Hotchkiss, editor
Speaking with clergy around the country during the pandemic, I have heard a universal sense of loss over the dramatically diminished number of personal interactions with members, staff, and the community. Pastors, ministers, rabbis, and priests today are suffering—they are relationship experts at a time when it is challenging to put that expertise to work.
Two conversations I have had with clergy recently led me to ponder some of the undercurrents of doing ministry during this pandemic and the upheaval and uncertainty we are now swimming in. I was reminded of how important it can be to show up for each other.
“Growth in membership is the primary indicator of congregational health and vitality.” The pandemic is challenging this and other longstanding assumptions about engagement, belonging, and membership. We must carefully examine all of our assumptions—otherwise, we risk creating barriers to belonging for people trying to engage with us in new ways.
Amid the conflicts and tensions that arise in congregations, we have more than enough opportunities to act on impulse. Too often, especially when we are upset, we lock into a reactive tug-of-war: “Yes, you did!” “No, I didn’t!” Before long, we’ve said something that we wish we hadn’t. Escalation seems inevitable, but instead of getting into a contest, we can simply—in the words of recent meme—“Keep Calm and Drop the Rope.”
When were your glory days? Pose this question and a congregation’s leaders will often tell stories of high attendance, engaged participation, and buildings that couldn’t hold it all. Glory-era memories are almost always recounted as blissful, happy times of pure goodness. However, parts of the story rarely get told—including how the seeds of decline may have been planted amidst the goodness.
In the third season of the Netflix series The Crown, Prince Philip meets with clergy attending a retreat at a newly-established “center of recovery and renewal” on the grounds of Windsor Castle. Dean Robin Woods is facilitating the retreat; I’m sure he expects the prince to give a word of welcome and encouragement. Maybe he hopes participants will be pleased by the mere presence of a prince.
Meaning-making and belonging are core human needs. For parents and others who care about children’s future, another urgent need is to pass along our values to the young. While not every congregation excels at meeting all three of these needs, nearly every congregation tries. How can congregations respond to those needs both for their members and for those who are now looking elsewhere?
