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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Two Kinds of Customers

“I Love My Church.” It was the slogan for a capital fund drive at the little church where I belong. I turned to our treasurer, sitting in the pew behind me—he is, like me, a bit of a grump—and said, “I have mixed feelings about my church. What should I do?” To my great pleasure, he replied, “Get over it. Give money anyway.”

That’s the spirit! A church is more than a buyer’s club, a co-op that delivers maximum religious benefit to members at the lowest cost. A good congregation puts its shoulder to a bigger wheel: transforming lives in ways no one can predict, in harmony with the congregation’s purpose. Our success is measured by the good we do, not by how satisfied we are.

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Lap Number Two

Man running on a country road
Photo by Jenny Hill on Unsplash

I used to run laps—now I am more apt to walk. Either way, I find that if I can muster the will power to begin, I can almost always finish the first lap. But if the loop is too short for a full run, I’m faced with a decision: should I quit or start my second lap? Lap number two is where adrenaline leaves off and perseverance gets its test. As we move out of 2020 into 2021, clergy and lay leaders face the challenge of rekindling energy for a year of new and different challenges.

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How to Write a Vision Statement

Every year about this time, I get calls from lay and clergy leaders who want help writing a mission statement. They hope that with a clearer sense of mission, their congregations will stop reliving yesterday and start building tomorrow. I think they’re on the right track, and once upon a time I would have joined them in the mission-writing process. But today I usually suggest starting instead with a vision statement.

Getting Comfortable with the E-word

For some pastors and lay people in mainline/established traditions, the word evangelism has become, if not a “dirty” word, an unpleasant one. How can we get more comfortable with the e-word?

Who Owns a Congregation?

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When I ask members of a governing board about their job, someone (frequently a lawyer or a banker) often uses an obscure word that speaks rather deeply to the nature of the board’s role: “The board is a fiduciary.”

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