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The Congregational Consulting Group, organized in 2014 by former consultants of the Alban Institute, is a network of independent consultants. We publish PERSPECTIVES for Congregational Leaders—thoughts on topics of interest to leaders of congregations and other purpose-driven organizations. —  Dan Hotchkiss, editor

Working Remotely: Challenges and Opportunities

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How is remote work changing us, and which of the changes will remain once the pandemic is over? What problems are arising as staff work from home, and what advantages are turning up? What does this all tell us about the future of work in congregations? I am working on an Augsburg Fortress book about working remotely, and I want to share some of my early findings with you.

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Staff Liaisons: Helpful or Hurtful?

Many congregations assign to each staff member a personnel liaison: a lay leader who serves on the board or personnel committee and is charged with supporting that specific team member. Few congregations manage these liaison roles well, and as a result they often do more harm than good. Congregations appoint liaisons for a variety of …

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Navigating the Congregation’s Reaction to a Firing

Terminating a staff member is difficult under the best of circumstances. When the congregation gets reactive in response to the termination, leadership becomes especially tricky. Five guiding principles can help you navigate the turbulence than follows a dismissal.